No Need Title la...

Feel so tired. As i close my eyes, images and thoughts begin to fill my mind, as if dreaming. It's not that im sleepy, it's just that i dont know what/how to do my current task (which is also being developed by another colleague). He says he will check but...zzz...check so long meh...teach me also la...

Remember the last few posts, i mentioned about letting go a bird and it will eventually come back to you? Well, that's no bird. That's a FISH! While birds KNOW when to come back to its owner, FISHES would NEVER come back. I just hope the new year doesn't come soon enough...Everything will change, but we will see if it is for the better or worse. So far I've seen, it's going downhill. Oh well, look at the bright side, there are games coming out in jan, and feb has CNY and vday holidays =p

(deng, already 30th dec 09 now...i post so damn late...outdated already)

No Need Title...

I'm currently addicted to several songs, but 2 particular songs that stand out right now is Kelly Clarkson's "Already Gone" and Taylor Swift's "You belong with me". Funny how these 2 songs contradict (this word offended some gay basterd quite a while back LOL) with each other. The former is about a couple who broke up because she loves him too much that she must back off from the relationship. The latter is, however, about the girl who is jealous of a guy who's close to her but having a relationship with a girl who doesn't really understand him.

"WTF eric, since when you listen to love songs?!" Yup, I have been emo-ing for the past week (end of nov 09) or so. But not to worry, it's a good thing. Keeps me alive and HUMAN. (yes, i do realise it is now end of DEC 09. Slowpoke is slow...)

While I'm feeling these two songs, there might be other people *cough cough* feeling the same (possibly about me?). Haha, thinking too much already...how can it be? Nah, no such thing...no no no...impossible...blah! nah...scratch that. Its freaking end of Dec now.

Moving on...I just realised that my taste for music has changed yet once again. Let's recap on my music taste history:

2002 - 2007 (rock/hard rock/alt rock)
2008 - 2009 (techno/dance)
2009 (pop/rnb/love)

From years 2002 till 2007, I was a Form 3 student up till my 2nd year in college. In 2008, I began my degree course till the middle of 2009, when I started work. It was then when I changed taste in music again.

What will be my taste for music in future? Frank Sinatra? Beethoven? Oh noes~~ don't want to be like my dear cousin...lol!

No Need Title La

Lately, I have always been comparing myself with others just to see how much luckier, better-looking, and fortunate than I am. Is it me, or am I really sensitive when I always feel that people are watching me in public thinking that I look like a weirdo?

The fact is, I am being an underweight for a long long time already, but my parents always say I look like this because they too were like that during their age. Is it their genes that make me who I am now, or are my daily activities and diet affecting me physically? When I put my arms forward, I can see my neck bones jutting out. If i stretch my arms backwards, I can see my rib cage bones. Shit, I dont even have 6 pacs. When I'm carrying heavy boxes, my arms will display not muscles, but bones...pffffttttt

When I look into the mirror, I see myself as being perfect, but when I step out of the house...everyone's bigger and fitter. Could it be a matter of my fashion choice? If I wear an M shirt (I'm S-sized by the way), people would say I look small. If I wear an S shirt, people would say "wtf, eat more rice la...diu, no girl would want you as their boyfriend la...cant even protect her with your size". -____________-"

And then, there are times I often compare myself to those who play basketball. Why? Because apparently, chix dig these guys...VERY MUCH. Why? Because apparently, they have the moves and style and they look sexy doing it in the bball court. How come chix dont dig badminton players, or paintballers, or table tennis players? Why?! It's like the same when I say "guys dig OLs", but that's just being stereotypical.

What Is Love?

What is love? How do you define love? When does love happen? How do you show love? How do you know if love is in the air? All these questions make me wonder, do girls (and guys) really truly understand what love is all about, and not just some kind of cheap crush or puppy love?

I have been thinking for the past few days and came up with several definitions that would define love based on past experience (not that i have had that many relationships before...just...experiences lah~)

Is love:

1) About the level of appearances of both parties?

E.g: A girl notices a handsome guy and she goes up to him. The guy, who believes in love at 1st sight, also finds her to be pretty and starts a relationship soon after. Everything else will matter later during their relationship.

2) About mutual understanding between two parties?

By having the same family background/situation, they two parties understand how the other person feels because s/he had experienced it before, and therefore being able to provide solutions, feedback, and consultation. The chemistry works somewhere in between the process and voila, you have "love"!...or is it?

3) Of similar interests?

Having the same sense of humour/movie and music taste/outdoor activities. I would like to refer this as being compatible with each other as it makes it very easy to get along with each other. But does it mean anything more than just "best friends"?

4) Caring for one another?

When one person notices even the slightest of difference in that special someone, could that lead to love? Of course, it must be a 2-way flow because that shows that the 2 of them are actually concerned for one another, thus noticing the differences and/or change of behaviour patterns. Some might say that it is a common thing to care for another as friends, but such minor details such as a change of diet (for example) over the past week/month might be enough to make one realize (because he is always watching her...). How about giving encouragement when the other person is experiencing low self-esteem?

5) Restricted to the financial status of another?

Does love linger around those with the same financial status? Can there be love between the poor and the rich, or somewhere in the middle? Does ego play a role here, or do women only look for rich men to support them in future? What happens if the men is unable to support, can there still be love?

6) One who can bring happiness to another?

Some women prefer men who can provide them with happiness. Happiness in the sense that actions and verbal communications that could provide laughter. Afterall, a happy couple is a healthy couple, right? However, I have experienced making others laugh, but I dont see the connection between us. So, could it be a factor?

7) Developed from a couple who always quarrel?

I have only seen this happen in dramas. Dont know if it could really happen in reality. Please let me know if you experienced such events before as i am interested to know more about it.

No Need Title lah...

Suitable song to be played now: Your Love Is A Lie - Simple Plan

Imagine a contractor who has already completed building 99% of a skyscraper in the middle of a busy city. Assuming the weather is calm, the plan goes well, and the hired labourers are all paid well with high motivation. All of a sudden, a meteor comes plummeting from the sky straight into the center of the building under construction. The building collapses, crashing down on the streets below, creating a domino effect on other nearby buildings. Thick dust rise up to form heavy clouds and fill the city with polluted air. Yala, i know most of you watched 2012 already...but that's just a movie. My feelings are real leh, words can only describe so much. *Sigh* Actually I felt this on Friday the 13th (last week) but now only posting it because I needed some cooldown time over the weekend.

People say that "there are many fish in the sea~". I say f*** you, all the nice fish let fisherman catch jor! I use fishing rod and bait to catch 1 fish, the fisherman use big net to catch MANY FISH. Diu...where got fish left for me leh~ I use what quality fishing rod or bait also no use already la! And there was an instance when I actually almost caught a fish, and then I looked closely at its fin. #%^#*! got the #%#%* tag on it! Malang betul, have to throw the fish back to where it belongs.

No Need Title lah...

Ok, so from now onwards, I'm gonna be keeping all the feelings to myself, the unhappy ones that is. I must train myself not to explode in front of the public. It is for the better, as my first impression is much more important. I will not act like there was something wrong, as if hiding behind an angel's mask. IMHO, letting others realise their mistakes have more effect than showing them their mistakes. Yup, if they do realise, i guess it shall be their burden to handle the guilt. I dont know why, but the devil within is always forcing me to return to the usual emo side of me. Is that what I really am? Am I better off that way, or do i continue putting on this angel's mask and pretend to be a nice guy? They say that bad guys get the best chicks. Hmm...I guess I'll play Mr Nice Guy for a while more just to see how things turn out (and also to keep my working image).

Eric, they always say "grasp the bird too tightly in your hands will only suffocate it. sometimes you have to learn to let go in order for the bird to come back into your hands". Well, I have been trying to let go, but why isn't it coming back? Am I missing something? If you know, please...guide me...already so lonely...somemore wanna let go...I've got nothing else left behind...lonely...

You know one thing I enjoy doing? Singing out loud karaoke style to the tunes of my mp3 player at home. Cant get any better stress reliever than that. It cleanses the mind and the soul. Sometimes I would just sing out aloud in my car while driving, you know, winding down the windows, turning up the volume, and just do the headbanging motion and tapping my fingers on the steering wheel. Cant do that when a passenger is with me though (shy mah).

When I die one day (come on, let's be realistic), during my funeral, I want this song to be played: "Be in the Mirror". Such a sad song can only be felt by those who experienced pain and suffering. Not that I suffered a lot in my life, I just feel that it might be the most suitable song to convey the mood. Makes it more touching and has the "you shall be missed" feeling, haha...

No Need Title lah...

What is life without facebook? If you have read through the star article few weeks ago, 3 students volunteered to take part in the activity where they are not allowed to access any social networking websites. Since they are hardcore, they would always log on to these sites just to see what's going on around their friends. Also not forgetting the posts they make to get attention from viewers. For me, social networking sites are considerably helpful where birthdates are concerned (cant remember all our friends' birthdates mah), but other than that, it should not be the primary location to express. Why am I writing this then? Simple. Not many people know my blog =D Furthermore, Im only writing this so that i can view it back at another date to remind myself of how noob I was before I change (hopefully will change for the better la ha..). And if you're reading this, good for you because:
a) either you went all the way and research about me or
b) I trust you enough to give you this url

But anyway, back to topic. Social networking websites can never be on par with meeting people in person. With that said, I would strongly suggest that "to know one person more, you must meet the person face to face and not through chatting online via social networking applications. It just takes away the mood and feel. Facial expressions/body language could not be seen and heard (dont even mention emoticons).

No Need Title lah...

You also should not expect a lot aka dont "perasan". Whatever intention that is done for/to you, is not exactly what you think it is. It might be something unique/special/extraordinary to you, but for the other person, it might just be a normal casual thing which doesn't mean anything. Expecting a lot would only lead to one thing: Disappointment. From there, bad stress may develop and cause you to get demotivated, have low self-esteem, and also feel hatred for a period of time. You do not want to express these feelings in public, do you?

Language seems to be a common problem for a person like you. To overcome this, you would have to bear with the fact that your own origins are...well...different from other people of the same race. Learn to listen to conversations carefully, pick up words that are easy to hear/say, remember the meanings and try to apply them in daily conversations. A simple one will do, it doesn't have to be a complicated and long sentence. And remember to converse with a person who really knows what you are trying to say so that s/he can correct your mistakes. Of course, dont go talk in chinese with a stranger, later s/he will look at you with one kind of expression, your face also gone!

Although i've always been around chinese educated people, sometimes it just feels awkward when all of them converse in chinese while i'm the only one being quiet throughout the duration. Sigh, yes, I'm used to it...but I'm still human leh, I will get annoyed wan leh...What's worse is when people start making fun of me...in chinese!!! FUUUUUU!!! Personally, i feel that reading from a chinese guide book is not as effective as speaking and listening to the language itself. Every once in a while when i catch a word which is commonly used, i would ask if it means that something in english. So if it matches, then it would be quite easy for me to relate to cantonese as well.

No Need Title lah...

Eric, although you have worked out a plan at least 1 week in advance, the outcome didnt turn out as expected. Do you know why? The reason is because you lack of STRATEGIC planning. You paved the path to your destination, but you didnt consider the various variables that might deviate you from achieving your goal.

For instance, you had planned to go for a movie with a group of friends. You set your plans, but the fact is that many things can alter the outcome of the plan such as say...heavy rain causing massive jam, or car breaking down on the road, or getting lost, stopped by a policeman, etc. Worse case scenario would be that ALL of them eventually ffk.

A good project manager would have considered these circumstances and try to prevent/avoid them with additional backup plans. Some might arguably say being flexible is a good attribute one must have, it is still not good enough. Being flexible in this context means that the person is prepared for whatever outcome is thrown at them, and spontaneously act according to the event.

A good planning is often the better solution to ensure that the goals are met.

Another thing I wish to highlight (especially to myself) is to go for whatever you wanna do. If you wanna go ice skating, go ahead. If you wanna go paintballing, go ahead, no one's stopping you. Budget is not an issue in these cases as you am already working. If you do not do what you want to do now, it might not be freely available to you in future. Treat every day or moment as if it was your last (touch wood) and never regret doing it.

"Live life to the fullest" (quote someone lah)
"Time waits for no one" (quote someone again lah)

One last thing Eric, just be yourself. I know you are not a laughable person, but please stop making a fool of yourself by creating not-so-funny aka lame jokes. It only makes you feel like a complete fool/noob. That might turn off some people. If others want to be popular with their attention-seeking attitude, let them be. I'd advise you to stay cool, nothing wrong with being quiet, take it easy, relax, and converse normally without the silly laugh. You might not know who is secretly admiring you. Damn, I HAD to say it eventually...-_-

P.S: Facial looks and body physique aren't everything in a guy. So it shouldn't be an excuse to have low self-esteem.

Bring Me To Life (Malay Version)

Macamana kau boleh lihat menerusi mataku
Macam pintu terbuka
Ketuai mu ke dalam ku
Di mana saya menjadi kejang

Tanpa jiwa
Hantunya tidur kesejukan
Sehingga mu jumpainya dan ketuainya
Balik

(Bawaku balik)
Bangunkan aku
(Tak bangun-bangun)
Bangunkan aku
(Tolong aku)
Sebutlah namaku dan selamatkanku dari kegelapan

(Bawaku balik)
Alirkan darahku
(Tak bangun-bangun)
Sebelumku tak jadi-jadi <---wtf how to translate this
(Tolong aku)
Selamatkan ku daripada ketiadaan <--- another wtf-how-to-translate

Sekarang you tahu I takde apa
You tak boleh tinggalkan I
Bernafas dalam ku dan jadikan ku benar
Lahirkan ku

(Bawaku balik)
Bangunkan aku
(Tak bangun-bangun)
Bangunkan aku
(Tolong aku)
Sebutlah namaku dan selamatkanku dari kegelapan

(Bawaku balik)
Alirkan darahku
(Tak bangun-bangun)
Sebelumku tak jadi-jadi <---wtf how to translate this
(Tolong aku)
Selamatkan ku daripada ketiadaan <--- another wtf-how-to-translate

Lahirkan ku
(Aku hidup dalam kepalsuan, dalamnya kosong)
Lahirkan ku

Beku di dalam tanpa mu,
tanpa sayang mu
Sayang, hanyamu hidup di antara yang mati

Semua ini, tak percaya I tak nampak,
Dalam kegelapan, you berada di hadapan ku

Saya tidur seribu tahun agaknya,
Kena buka mata tengok semua

Tanpa fikir,tanpa suara, tanpa jiwa
Jangan biarku mati~
Tentu ada lagi
Lahirkan ku

(Bawaku balik)
Bangunkan aku
(Tak bangun-bangun)
Bangunkan aku
(Tolong aku)
Sebutlah namaku dan selamatkanku dari kegelapan

(Bawaku balik)
Alirkan darahku
(Tak bangun-bangun)
Sebelumku tak jadi-jadi <---wtf how to translate this
(Tolong aku)
Selamatkan ku daripada ketiadaan <--- another wtf-how-to-translate
Lahirkan ku

(Aku hidup dalam kepalsuan, dalamnya kosong)
Lahirkan kuuu~~~~

Boom Boom Pow Lyrics (Malay version)

Kena ambik-bik, kena ambik-bik, kena ambik-bik
Kena a-a-a-mbik-bik-bik, bik, bik...

Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom x3
Boom boom

Yo, I ada kena pukul blok tu
You boleh ambik bes tambahan tu
I ada "rock and roll"
Aliran masa depan tu
Ludah digital tu
Tahi visual pangkat seterusnya
I ada boom boom boom
Macamana pukulan bang, boom boom boom

I suka boom boom pow
Ayam-ayam jackin' stail ku
Mereka mahu tiru swagger-ku
Saya atas tahi seterusnya sekarang
Ku sangat 3008
You sangat 2000 lewat
I ada boom, boom, boom
Masa depan boom, boom, boom
Biar aku ada sekarang

Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik

Boom boom boom x4

Ku atas sonik hebat boom
Lu dengar kapal angkasa "zoom"
Masaku langkah dalam bilik
Gadis semua pergi tahi-monyet, uh
Lu semua sangkut pada 8 Tahi Hebat
Low-fi 8 bit bodoh tu
Ku atas HD rata tu
Rentak ni pergi boom boom bap

I jadi makhluk bila you ghairahkan ku
Ke masa depan saibertron
Lebih keras, lebih cepat, lebih baik, lebih kuat
Gadis seksi lebih panjang
sebab kita kena pukul lambungan tu
Kita kena pukul paun tu
Kita kena pukul 808 tu
Boom tu boom kat bandar you...

Orang kat tempat tu
Kalau nak ke bawah
Lambai lah tangan mu
Will.i.am jatuhkan rentak sekarang

Ku akan menghayunkan rentak, ya, ya
Ku akan menghayunkan rentak, y-y-ya, ya

Mari pergi, mari pergi, radio satelit
Kita kena pukul sama boom boom
Pukulan besar, ku pijak sama orang kerdil
Berak atas mu dengan boom boom
Berak atas mu dengan boom boom
Berak atas mu dengan

Rentak ni langgar langgar
Rentak ni boom boom
Biarlah rentak ni hayun
B-b-biarlah rentak ni hayun
Biarlah rentak ni hayun
Rentak ni langgar langgar
Rentak ni boom boom

I suka boom boom pow
Ayam-ayam jackin' stail ku
Mereka mahu tiru swagger-ku
Saya atas tahi seterusnya sekarang
Ku sangat 3008
You sangat 2000 lewat
I ada boom, boom, boom
Masa depan boom, boom, boom
Biar aku ada sekarang

Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom, kena ambik-bik
Boom boom boom x4

Biarlah rentak ni hayun
(Biarlah rentak ni hayun)
Biarlah rentak ni hayun
(Biarlah rentak)
Biarlah rentak ni hayun
(Biarlah rentak ni hayun, hayun, hayun, hayuuunn~~)

Examination Tragedy

Back due to popular demand (actually just for the Wangsa Maju hantu..cannot mention name la ha...later kena pukul...lol), I reluctantly tried to find a topic for an update.

*after thinking for more than 10 min* Alright, I still got nothing worth mentioning, so why not I start off with talking about the final examinations. We sat for two papers, the first being EWAPP (web module) and the second was ADBS (database module led by our Hantu's favourite lecturer/supervisor).

The ADBS module was notably more difficult than EWAPP because it had more theory concepts to remember and some calculation involved. Before the exam, the published timetable stated that the number of hours to complete the papers were 2 hours each.

On the examination day (Monday), the invigilators wrote 11:10am - 1:10am on the whiteboard for the EWAPP paper. The strange thing I noticed when I had settled down in the exam hall is that the front cover of the paper stated "1 hour 30 min". I quickly told the guy in front of me that the paper is 1.5 hours only, but don't know what he said to me in a not-so-shocking tone. So I figured he was already aware of it. As for myself, my senior had already told me in advanced that the paper will be 1.5 hours, and will not make any mistakes in time management. Since nobody in the exam hall brought up this issue in order to clarify, I might as well stay low.

1.5 hours had passed, the invigilator reminded students to attach their details on the paper and stop writing. Everyone was shocked! That was the moment I was waiting for, seeing everyone's shocked, surprised and blur faces! As we went out of the hall, students can be heard cursing. This kind of situation will not happen if they had clarified earlier. Otherwise, it could just have been a case of not looking carefully at the question paper before proceeding to the answers. And the guy in front of me was complaining of not having enough time to complete the paper. I asked him "why not? I told you it was 1.5 hours." and he replied "jibai you got tell me meh?! Not enough time la!". Clearly, he didn't listen to me...

I really hope all of these people who sat for the exam knew what their mistake was.

1st thing: Dont want to listen to me because you think I'm a fool.
2nd thing: Never read question paper and straight away answer like you know everything.
3rd thing: Don't want to admit own mistakes (this is the worst!), keep on blaming others and making a scene by over-reacting.

"why so serious?"
- "because if you're not serious, things like this will happen"

The picture below was taken on Wednesday, after the ADBS exam.

Location: Yuen Steamboat Restaurant
Time: 6.30 - 11.30pm
Occasion: ZQ's, Carol's and Wai Kit's birthday.
From Left: Eric (myself), Zhizhi, Hong, Dom, Kev, Ah Ling, SaiMun, Ah Fun, Kok Soon, Hong Leong, Fck

There's something funny about this picture though......................................

Pronunciation Misunderstood

In class, while lecturer was doing his work on his laptop, Kev was telling me something about his funny conversation with his friend that happened some time ago.

Kev: Ei, my friend can't pronounce "sperm" nicely...he pronounce "sperm" as "spam".
Me: Huh? What did he say?
Kev: He said "When the spam enters the hole etc etc..."

Me: Omg...chinese ed or what?
Kev: Yala, can't pronounce properly wan... (-_-)

ZQ: (in chinese: mei yeh, mei yeh) What is it?

Kev: Nothing la...

*proceeds to make fun of ZQ*

Kev: ZQ, try saying "spam"

ZQ: Spam...(laugh laugh)
Kev: Hahaah! Don't laugh la, got girl here. Do you know what spam means?
ZQ: Dont know.

Kev and I: (-_-) laugh but dont know what it means...

Ah Fun: What is it that is so funny?
Kev: Nothing la, we're talking about s...spam...

Ah Fun: Spam? Tsk, dont talk about that la.
Kev: Hahaha, see, Ah Fun also knows what that is, malu la you ZQ...

Me: Eh? How come you know what we we're talking about?
Kev: Ah Fun, tell ZQ what is "spam".

Ah Fun: Data Modelling technique, right?
Kev: (O_O) ... (=_=") she lagi blur case...
Me: lololol

Dooms Day is Nearing!

As of 11pm, 31st of January 2009, the #1 search engine Google had gone crazy! Whatever you search, the output would be suggested links coupled with a statement saying that "This site may be harmful to your computer". Usually when this phrase is displayed with a link, it means that the site (most probably pornography sites or APIIT's webspace...yes, I dont like APIIT's site) is not safe and may contain viruses/trojans/worms that may affect your computer. 

With that said, and with that phrase displayed with every link...it could possibly mean google was hacked or dooms day is coming soon! Maybe 1st Feb 2009?! Who knows? Maybe a major worldly organization is planning on disguising its activities on a public holiday in KL (coincidence?). Be prepared for anything and everything as they may be watching you from the shadows, or from the sky, or from under your bed...

If you don't believe it, check this $#!t out.

P.S. Imagine what would the world be like without Uncle Google. Scary...I bet some of you nutshells dont even know what "Yahoo" is...wahahha (no, seriously...)!

APIIT Admin Is Good at Diverting Information

**Scenario**

Date: 14th Jan 2009
Time: 1:15pm

************

I begin my journey to APIIT at 1:15pm. Based on the appointment with my supervisor, the agreed/scheduled time to meet was at 2pm. As usual, I would need at least 40 minutes to reach APIIT by car and and I received a phone call at about 1.35pm. As I was driving, I could not answer the phone call therefore I have sent a busy ringtone to the caller. The caller rang up as soon as I sent the busy tone and I resent the busy tone. No more calls came in after that as I drove in peace.

I reached APIIT at around 1.50pm. I went straight to the designated classroom only to find out that the supervisor was on MC. I asked another student under her supervision about her absence and he said he got a call from Admin at around 1.32pm saying that she would be absent. He said he was there at that time because he was having a class and wanted to wait for his friend to go home. 

After knowing that, I headed straight for the Admin to address this issue of them not informing in advance. This issue has been addressed before by yours truly 3 - 4 weeks ago when the Admin did not inform the students of the absence of another lecturer responsible for the Final Year Project (FYP) briefing. I had actually gave them my contact number before and asked them to update my email address. I do not see why this is yet another case I should address again.

The Admin apologized for the inconvenience and asked me if I would like to see the Upper Management. I reluctantly agreed to see the Manager. The conversation below took place in the Manager's room.

(AUDIO ONLY)

As you have heard, the Manager was trying to divert the conversation. He keeps on interfering with my speech. What the hell does the APIIT email got to do with the Admin not informing me in advance?! What has email got to do with this?! Even if its the email, do you think the email is a practical and efficient way of telling students of urgent changes?! Even when I told him that I have heard the same story before during his briefing that I attended, he continued telling me the same thing, what for?! 

Now that everything is settled, I decided to walk away without hurting anyone's feelings unlike those people who are dissatisfied with service. I hung out with some of my friends who came that day just to see what the supervisor meeting is like.

The next scenario is when I was heading towards the carpark to go home. I got a call from the Admin. 

Admin: Hello? Is this Eric Wong?

Eric: Yes, who is this speaking?

Admin: This is APIIT's admin. Why didn't you pick up my call just now? How can you say we did not inform you?

Eric: *pauses* I'm sorry, but I was driving when you called me.

Admin: You should have picked up the call instead of saying we did not call you.

Eric: I was driving, how do you expect me to answer your call?! And I was driving on my way to APIIT. *frustration builds* Don't you think it's a little too late to call me for that?

Admin: We did try to inform you but you didn't answer the call.

Eric: Hello! Who is this?! MAY I KNOW WHO IS THIS SPEAKING?!

Admin:  *inserts hold-on tone and cuts off the line*

Eric: WTF?!

Tomorrow I will be filing another complaint. To be continued...

****************UPDATE********************

I have met with the Manager again today (15th Jan) and told him of the conversation that took place on the phone with the Admin. Below is the conversation between me and the Manager.

(AUDIO ONLY)

Soon after that, I arranged a meeting with my supervisor at 10:30am. She asked me if the Admin had informed me yesterday that she will be absent. She also said that she informed the Admin of her MC at 8am. I told her the details and obviously she was disappointed with the Admin. She then wanted me (and her other supervisees) to send her an email regarding this issue so that she could then lodge a complaint. I felt so sorry for the Admin, muahahaha!!!

Just now (7.05pm), the Admin called me again to inform me of my Supervisor meeting (again?!) which will take place at 10am (16th Jan). I told the Admin that I had already spoken to my supervisor and would like her to double check that. Yup, pretty much confirmed that my Supervisor is forgetful but I can't blame her. 

One thing that stood out is that the Admin was VERY F-ING POLITE, and she actually took the time to call me 1 day in advance! Wow...such tremendous effort in improving the service. It's almost unbelievable...But she was not the same woman I spoke to before. Maybe she got fired? Muahahahha!!!